Hello!
New
We are excited to announce
Custom Client Pricing
is now available to our
Pro & Premium Labs
! Visit the
Billing
tab under your Clients' pages to get started.
This is one of our most-requested features, and we're excited to finally bring it to you! Labs can now:
  • Set custom prices per client, per test package
    and they'll automatically appear when that client places an order through the Client Portal or when your lab does intake internally.
  • See custom pricing reflected in
    Confident and QuickBooks invoices
    (for labs using the integration)
  • Eliminate manual order adjustments
    for when your clients have a price that is different than your default test package menu.
For more information on getting started, check out our help article for this feature.
Not on Pro or Premium yet?
We'd be happy to walk you through what these plans can do for your lab – just reach out to support@confidentlims.com.
Improved
  • Due Dates: We now display both the
    Numerical and Relative Due Date
    in the Samples Table
Screenshot 2025-11-20 at 12
Thanks & have a great day!